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CASHLESS

 

GET YOUR MONEY BACK
 
Cashless en Cala Mijas 2022

1. IF YOU TOPPED-UP YOUR WRISTBAND ONLINE: 

You will not have to request a refund of the remaining amount, it will be automatic and free of charge from 8 September.

The automatic and free of charge refund is only for the exclusive online top-ups, if in addition to online you topped-up at the campsite or physical points of the festival you will have to request the refund through the form.

Create your account and you will be able to recharge whenever you want and check your balance in real time through the form.

If you top up online you will not have to request a refund of the remaining amount, it will be automatic and free of charge from September 8.

2. IF YOU TOPPED-UP YOUR WRISTBAND AT THE FESTIVAL:

The deadline for get your money is closed

The deadline for get your money was until 20 September at 23:59h.

Cost of the service: 1€. You will receive the refund within a maximum of 15 days from the date you make the request.

At the various recharging points of the festival via a top-up station. In cash or by credit card.

If you charge at the festival, you will have to request a refund of the remaining amount through the link that we will enable on this website from September 5 at 16:00h until September 20 at 23:59h. Cost of the service: 1€.

If you precharged 60€ + gift, you will be able to pick up your tote bag at the info point inside the festival. This amount with gift is non-refundable.

All drinks, food, merchandising and services inside the venue and at the campsite.

No, the balance of each wristband is non-transferable.

It is not possible to recover the balance since the bracelet is a bearer bracelet. In this case, go to the cashless incident desk to find a solution.

Recharge online 60€ non-refundable and you will get as a gift an exclusive tote bag that you can pick up during the festival at the Info Point inside the venue. Promotion valid until end of stock

If you recharged online, you do not have to request a refund. You will receive the refund automatically and free of charge from September 8th.

If you recharged at the venue or campsite, you can request a refund on this festival website from September 5 at 16:00h until September 20 at 23:59h. The return cost is 1€. Remember to keep your wristband to request the refund

If you recharged online and also recharged at the venue or campsite, at the recharging stations, you must request a refund on the festival website from September 5 at 16:00h until September 20 at 23:59h. The return cost is 1€. Remember to keep your wristband to request a refund.

Contact us at cashless@calamijas.com

If you are already on site, you can go to the cashless incident booths that you can find on the site map.

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